Benefits & Support Guide

Understanding and accessing the benefits you're entitled to under British law

Quick Access

Benefits Calculator

Find out what you're entitled to claim

Application Help

Get help with your applications

Get Support

Speak to our support team

How to Apply for Benefits

Important Note

You can claim benefits while homeless. You don't need a fixed address to apply.

1
Gather Your Documents
ID (if you have it)
National Insurance number (if known)
Medical certificates (if applicable)
Bank statements (if available)
2
Start Your Application

You can apply:

3
Get Help with Your Application

Our team can help you:

  • • Fill out forms correctly
  • • Gather required documents
  • • Understand the process
  • • Appeal decisions if needed

Available Benefits

Universal Credit

Main benefit for working-age people that includes:

  • • Basic living allowance
  • • Housing support
  • • Child elements
  • • Additional needs payments
Personal Independence Payment

Extra support for disability or health conditions:

  • • Daily living component
  • • Mobility component
  • • Not means-tested
  • • Can be claimed while working
Housing Support

Help with housing costs including:

  • • Housing Benefit
  • • Local Housing Allowance
  • • Discretionary Housing Payments
  • • Council Tax Support
Additional Support

Other help you might be eligible for:

  • • Hardship payments
  • • Cold Weather Payments
  • • Budgeting Loans
  • • Local welfare assistance

Get Support

Free Advice Services
  • Citizens Advice: 0800 144 8848
  • Turn2us: 0808 802 2000
  • Shelter: 0808 800 4444